Privacy Policy and Terms of Service

Effective Date: January 1, 2022

Patrick Realty Brokers ("we," "our," or "us") operates turfpropertymanagement.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your information when you use our website, apply for a lease, submit a maintenance request, or pay rent online.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identifiers: Name, email address, phone number, and physical mailing address.
• Application Data: Social Security Numbers (SSN), employment history, background checks, and income verification.
• Financial Information: Bank account numbers or credit card details processed securely through our payment provider, Stripe.
• Co-Signer & Guarantor Data: We collect personal, financial, and background information from co-signers or guarantors when required for lease approval.
• Emergency Contact Details: We store contact information for individuals you designate to be notified in the event of an emergency on the property.

2. How We Use Your Information

We use the collected data to provide and improve our property management services:

• To process rental applications and tenant screening.
• To collect payments, rent, and security deposits securely.
• To communicate regarding maintenance requests, property updates, and lease agreements.
• To comply with legal and regulatory obligations.

3. Data Sharing and Third Parties

We do not sell your personal data. We share your information only with trusted third parties necessary to run our business:

• Payment Processors: Your payment data is handled securely by Stripe.
• Screening Agencies: Background check services used during the application process.
• Service Contractors: Maintenance workers or vendors who need contact info to resolve repair requests.

4. Your Rights and Security

We implement industry-standard technical measures to protect your data. Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at patrickrealtybrokersfl@gmail.com

Terms of Service

Effective Date: July 1, 2022

Welcome to Turf Property Management. By accessing or using turfpropertymanagement.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using this Site, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. If you do not agree to these terms, you must not use this Site.

2. Services Provided

Our website allows users to view property listings, submit rental applications, request maintenance, and make online payments. These terms govern the use of the website interface, not the physical lease agreements, which are governed by separate, signed lease contracts.

3. Online Payments via Stripe

All online rent payments, application fees, and deposits are processed securely through Stripe.

• Accuracy: You agree to provide current, complete, and accurate billing information.
• Fees: You are responsible for any transaction fees or convenience fees disclosed at the time of payment.
• Chargebacks: Unauthorized chargebacks are a breach of these terms and may result in the termination of online portal access.

4. Prohibited Conduct

You agree not to use the Site to:

• Submit fraudulent, false, or misleading application data.
• Intercept, disrupt, or hack the site infrastructure or security measures.
• Upload harmful software, malware, or viruses.

1. Fair Housing Compliance: Turf Property Management strictly adheres to the Federal Fair Housing Act and state/local fair housing laws. We do not discriminate based on race, color, religion, national origin, sex, disability, familial status, or any other legally protected class.
2. Portal vs. Lease Priority

This website portal is a tool for convenience. In the event of a conflict between these Terms of Service and your executed physical Lease Agreement (e.g., regarding late fees, maintenance timelines, or pet rules), the signed Lease Agreement always takes priority.

1. Maintenance Request Policy

Submitting a maintenance request through this website grants Turf Property Management and its approved contractors permission to enter the dwelling unit to perform repairs, subject to the notice requirements outlined in your lease and state law. Emergency repairs should be reported via our emergency hotline at (407) 906-1662 rather than the web portal.

1. Application Fee Non-Refundability

You acknowledge that rental application fees paid through this website are used to cover the direct costs of background and credit screening. These fees are strictly non-refundable, regardless of whether your application is approved or denied.

5. Limitation of Liability

Turf Property Management is not liable for any direct, indirect, or incidental damages resulting from your use of, or inability to use, this website. This includes, but is not limited to, payment processing delays or server downtime.

6. Governing Law

These Terms of Service are governed by the laws of the State of Florida, without regard to its conflict of law principles.

7. Contact Information

For questions regarding these Terms, please contact us at patrickrealtybrokersfl@gmail.com